Our Shipping and Return Policy..
We believe in the natural healing and that’s why we have obtained different herbs from all over Pakistan to put them in your service. We have a policy regarding shipping and return.. Kindly read it clearly..
Domestic shipping policy..
We value our customers and because of this we try our level best to deliver the product within 2 to 3 working days.
All products are shipped within 2 to 3 business days after the order in all the major cities of Pakistan. If you are living in a small town the order processing can take up-to 6 to 8 days. We don’t deliver on weekends and holidays. If we see the delay in delivery we inform our valued customers through email or call..
We have a flat shipping rate per order. To make it simple if you buy from our store an order up-to 500 rupees it’s usually free but if the order is less than 500 then you will have to pay the additional sum of 60 rupees..
Shipping charges are usually displayed at the time of order confirmation.
Self pick up for non service areas..
Usually we have people who will deliver your order to your door in most of the cities of Pakistan but because we are new in business we don’t have men for all the cities. In all those cities where we don’t have access your order will be delivered to a third party dealers and from there you would have to pick it yourself..
Once we ship your order you will get an email about shipping confirmation and a tracking number will also be given in the email from where you can track your order..
We value our customers so when you feel that you are not satisfied with the products you have ordered you can send the products back. We will refund you and pay all your money back. Just make sure that when you return products they are unused and concise.
We take responsibility for the damages.
God forbid if the products are damaged while shipping we take complete responsibility. All you need to do it contact our customer service and let them know that the products are damaged. We will refund you once we get the damaged products back in 3 to 4 weeks..
Once the order is dispatched it cannot be cancelled. If you want to cancel your order make sure you call us after placing the order..
Agree to our terms and conditions..
We have given all the necessary information regarding shipping and return. Now it’s up to our valued customers to value our policies and imbibe them. Before you rush to place order make sure that you read the policies.
For now we only deal in Pakistan. As our online pansar business will expand InshaAllah we will make ways to deliver the order outside Pakistan as well but for now that option is not available.
Feel free to visit our website for all the valuable herbs you many need..