Basin Home Health Inc is a prominent home health care provider headquartered in Farmington, New Mexico, known for delivering a wide range of in-home medical and supportive services to individuals and families throughout the region. With a long history of community service, a strong leadership team, and multiple contact channels, Basin Home Health Inc has built its reputation on compassionate care, clinical excellence, and responsiveness to patient needs. This comprehensive article provides in-depth contact information, details about its history, services, and an overview of the leadership team guiding its mission.
What Is Basin Home Health Inc?
Basin Home Health Inc is a certified home health care agency offering skilled nursing, therapy services, hospice care, and supportive health solutions to patients who require care in the comfort of their own homes. The organization is part of the larger Basin Health Companies network, which also includes coordinated healthcare services, hospice care, and assisted living support services.
Established more than three decades ago, the organization has grown into a trusted community health partner serving Farmington and surrounding areas such as Aztec, Bloomfield, Shiprock, and other parts of Northwest New Mexico.
Basin Home Health Inc is accredited by the Better Business Bureau (BBB) and holds an A+ rating, reflecting its commitment to quality, trustworthiness, and professional standards in home health care.
Core Services Provided
To understand the full scope of Basin Home Health Inc’s impact, it’s helpful to look at the services it provides. These services are designed to help individuals of all ages remain safe, comfortable, and well-cared for in their own homes.
Skilled Nursing
Skilled nursing care includes clinical assessments, medication management, wound care, IV therapy, and ongoing monitoring of health conditions by licensed professionals. Nurses are available seven days a week to deliver the care patients need.
Home Health Aides
Home health aides assist patients with daily living tasks that may be physically challenging due to illness, injury, or age. These aides play a crucial role in promoting independence and dignity in a home setting.
Rehabilitation Therapies
Basin Home Health Inc provides physical therapy, occupational therapy, and speech therapy tailored to help individuals regain strength, improve mobility, and re-establish the ability to carry out essential daily functions.
Hospice Care
Hospice services are available for patients with life-limiting illnesses, offering compassionate end-of-life care, pain management, medical social work, spiritual support, and bereavement services for families and caregivers.
Medical Social Work
Professionals in this area collaborate with patients, families, and healthcare teams to create personalized care plans, assist with emotional support, discharge planning, and resources to navigate care transitions.
Basin Home Health Inc’s service spectrum reflects a holistic approach — balancing clinical expertise with personal attention to meet each patient’s unique needs.
Primary Contact Information
Below is the most accurate and updated contact information available for Basin Home Health Inc.
Headquarters / Main Office
Address:
200 N Orchard Ave.,
Farmington, New Mexico 87401
United States
Phone:
📞 505-325-8231
Email:
📧 info@basin.health
Office Hours:
• Monday – Friday: 8:00 AM – 5:00 PM
• Closed for Lunch: 12:00 PM – 1:00 PM
Additional Basin Health Companies Locations
Although Basin Home Health Inc is commonly associated with the Farmington office, Basin Health Companies operates several related entities and locations — each with its own contact details. These include:
Basin Coordinated Services
- Farmington Office
210 N Orchard Ave, Farmington, NM 87401
Phone: 505-324-8269
Fax: 505-324-8387
Email: info@basin.health - Grants Office
911 N First St, Grants, NM 87020
Phone: 505-287-3855
Fax: 505-287-9302
Email: info@basin.health - Gallup Office
1662 S 2nd St, Suite 5817, Gallup, NM 87301
Phone: 505-863-2357
Fax: 505-726-1948
Email: info@basin.health
Home Health & Hospice (Separate Contact)
- Farmington Address:
200 N Orchard Ave., Farmington, NM 87401
Phone: 505-325-8231
Fax: 505-325-4516
Email: info@basin.health
Direct Secure Messaging Referrals: ereferral@basinhh.brightreedirect.net
Secure Provider Messaging: securemessage@basinhh.brightreedirect.net
PALS – Private Duty & Homecare Services
- Office: 102 W Arrington St., Farmington, NM 87401
- Phone: 505-325-9600
- Fax: 505-325-9600
- Website: www.homewithpals.com
Each of these contacts supports different aspects of home health and caretaker services, reflecting Basin Home Health’s integrated model of care.
Leadership Team: Who Leads Basin Home Health Inc?
Although publicly available leadership information is limited compared to large corporate entities, several key leaders are documented across business directories and networking platforms.
Fran Moffitt — Administrator and Chief Executive Officer (CEO)
Fran Moffitt serves as the CEO and Administrator of Basin Home Health & Hospice Inc. As the top executive leader, Fran is responsible for setting strategic direction, overseeing clinical and operational performance, and ensuring that patient care standards remain high. Her leadership role also involves community engagement, partnership development, and long-term planning for the organization.
Fran’s role is especially significant in driving the company’s mission toward excellence in home health care and expanding services that meet evolving patient needs.
Denise Vidunas — Vice President of Operations
A senior executive focusing on operational performance, Denise Vidunas works closely with clinical and administrative teams to ensure that services are delivered efficiently, safely, and in accordance with regulatory standards. This role typically involves operational oversight, quality improvement initiatives, and resource management.
Mary Nelson — Vice President of Operations
Mary Nelson holds a leadership role focused on operations as well. In addition to this executive position, Mary is documented in federal provider records as an authorized official (controller) for the organization — highlighting her influential role in both business administration and compliance matters.
Stacy Chang — Hospice Clinical Director
Stacy Chang leads the clinical aspects of hospice care — a specialized area of service focused on patients with serious or life-limiting illnesses. The Hospice Clinical Director ensures that patients and their families receive compassionate care, symptom management, and coordinated support that aligns with individualized care plans.
Other Key Personnel
Available directory information also lists additional team members who contribute to clinical and administrative functions:
- Gary Moffitt — Manager (in unspecified capacity)
- Dell Nelson — Registered Nurse Case Manager (clinical coordination)
Other healthcare professionals connected to Basin Home Health & Hospice as seen in industry directories include registered nurses, physical therapists, occupational therapy assistants, and intake specialists — all contributing to the delivery of patient-centered care.
How Leadership Shapes Patient Experience
In home health care, leadership plays a critical role in defining the quality of patient experiences:
Strategic Quality Standards
By prioritizing clinical excellence and compliance with healthcare regulations, the leadership team ensures that care practices align with best practices and patient expectations.
Personalized Care Focus
Leadership emphasis on individualized care planning helps teams address specific needs — whether post-surgical rehabilitation, chronic disease management, hospice care, or routine nursing follow-ups.
Community Engagement
Through leadership initiatives, Basin Home Health engages with local healthcare providers, families, and community support services to build partnerships that enhance care continuity.
How to Reach the Leadership and Administrative Offices
If you need to contact administrative leaders directly — for referrals, business inquiries, or community partnerships — the following channels are available:
General Contact for Inquiries
- Main Phone: 505-325-8231
- Email: info@basin.health
Referral Messaging
For provider referrals and secure messages:
- ereferral@basinhh.brightreedirect.net and
- securemessage@basinhh.brightreedirect.net
These channels allow for direct, secure communication between healthcare professionals and the organization.
Accreditation, Licensing, and Credentials
Basin Home Health Inc maintains the following:
BBB Accreditation
The Better Business Bureau accredits the organization and assigns an A+ rating — a sign of trust in business practices and customer care.
Healthcare Licensing
Records indicate that Basin Home Health Inc is licensed by the New Mexico Department of Health — a necessary credential for home health agencies operating in the state.
National Provider Identifier (NPI)
The organization’s NPI number (1013910348) demonstrates its recognition as a registered home health and hospice care provider in federal healthcare systems.
Why Contact Information Matters
Accurate contact information helps ensure continuity of care for patients and families seeking services. Whether you are:
- A family member coordinating care,
- A healthcare provider making a referral,
- A partner organization seeking collaboration,
- Or a patient looking for home health or hospice support,
knowing how to reach Basin Home Health Inc quickly and reliably is crucial.
Final Thoughts
Basin Home Health Inc stands out as a dedicated and established home health care provider committed to helping patients “stay healthy, happy, and home.” With comprehensive services, a capable leadership team, robust contact infrastructure, and a long-standing reputation in the community, the organization remains a trusted partner for in-home health care needs across Northwest New Mexico and beyond.
